I am hoping they will wake up and make changes for the good in a timely fashion. I have been a huge fan of Kensington trackball hardware for over a decade, but alas the current owners are not committed to software support, or a streamlined and useful customer support system. This is for software that hasn't been updated since July of 2011. A software fix was projected for the "first quarter of 2013". Their solution? "Don't restart your computer". Buy Kensington USB 3.0 Dual Display Docking Station for Windows, Mac OS, Surface Pro & Surface Laptop (K33972US),Black: Everything Else - FREE. Two weeks of on-again off-again replies finally led to the revelation that a software fix was necessary.
Even though they were already aware of the problem, they required 4 screenshots of "About This Mac" panes uploaded to their site BEFORE they would even talk to me. Software Driver Version: 2.1 This release delivers the following features Beta support for OS X 10.9 Bug fixes and compatibility improvements for all products Supported Operating.
#Kensington usb for mac mac os x#
Now, they have enabled a byzantine anti-support system that is outsourced to India. Description: Software Driver for Kensington K33951 USB Docking Stations Kensington USB docking stations and Multi-display Adapter Mac OS X Software Release Notes.
Several years ago I could reach a knowledgeable tech person by phone in 5 minutes. USB 3.2 Gen1 (USB-A/USB-C) 5 Gbps bandwidth. Integrated 4-channel USB audio club interface 2-channel club mixer design with filter / 3-band EQ layout Large 100 mm pitch fader Mac OSX and Windows. I could only get my preferences back by opening the Trackball preference pane, an annoying chore at launch. I recently did a Clean Install of ML, and from the get-go my preferences for my Expert Mouse Trackball were "forgotten" after a restart. Sorry to say that TrackballWorks is incompatible with Mountain Lion for me.
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